Our Values

Put the Team First

We put what is best for the broader team ahead of what is best for ourselves or our immediate department.

This means: Operating with resolve and sincere humility to consistently do what is best for the team.

This is not: A consistent rationale for not delivering on your core work.

We rise to meet challenges with a sense of urgency, resolve, and optimism.

This means: Leaning in with energy and commitment to “figure it out” when things are challenging or ambiguous.

This is not: Picking the wrong challenges to address; overreacting.

We engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively.

This means: Actively listening and proactively learning how your work impacts teams upstream and downstream of you.

This is not: Creating and/or inserting yourself in processes or projects without deliberate intention and purpose.

We share our perspective openly and directly, even when it feels difficult to do so.

This means: The obligation to invite and raise divergent, diverse, and controversial views in a way that drives improvement.

This is not: An excuse for communicating disrespectfully; not committing once consensus has been reached.

We celebrate people at all levels for delivering high impact work that expands the bounds of what we’re able to do.

This means: Working on the right things, constantly testing new ideas, and holding a very high standard for delivery.

This is not: Burning yourself or others out; moving fast without focusing on what matters.

We consider and prioritize our customer in all of our decisions

This means: Knowing our core customer and truly understanding their needs and desires to over-deliver on their expectations.

This is not: Ignoring the business impact; getting stuck on small details rather than moving quickly.